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Rick Cota-Robles - Health Care Consultant
Over 25 years experience in healthcare financial management with an emphasis in business services management and control. Assignments have included work within large, complex medical centers and a variety of physician practices.
Hands-on management of all accounts receivable functions in the provider setting including; outpatient and emergency registration, in-patient admitting departments, cashiers, customer service, bad debt collection office, cash application, financial counseling, third-party contract management, third-party billing and follow-up, indigent eligibility, departmental budgets, bed management and control, and authorization and utilization management.
Other operational experience includes: - Hospital Administrator on call;
- HMO/PPO contract management and analysis;
- county contract administration and negotiation;
- policy development; procedure development; design and development of a County Indigent Health Services program;
- design and development of accounts receivable monitoring and analysis reports;
- reimbursement analysis;
- patient accounting system evaluation, selection, and installation;
- working knowledge of SMS (Envision, Unity and Signature), IDX, Eclipsys (Sunrise), HBOC hospital systems and a variety of physician practice management systems.
- managed patient accounting system implementation projects and accounts receivable reduction projects;
- served as interim departmental manager in the hospital and physician group practice setting; conducted diagnostic reviews;
- performed patient registration flow analyses; developed automated collection systems; evaluated collection procedures and systems;
- developed business policies and supporting procedures;
- assisted with the evaluation, selection and implementation of accounts receivable management systems;
- managed system implementation projects, conducted collection agency evaluations;
- performed medical group practice business reviews and guided implementation of improvement strategies, conducted collection agency audits;
- and reviewed professional fee revenue procedures.
PROFESSIONAL EXPERIENCE
- OakCrest Management Services Independent consulting firm
- Medaphis Physician Services Corporation Regional Director, Client Management
Physician practice management services
- Deloitte Haskins & SellsManager, Healthcare Consulting International audit,
tax, and consulting firm
- UCSD Medical CenterAssociate Director of Finance, Patient Business Services
437-bed university teaching hospital and outpatient clinic system
- Tucson Medical Center Director of Patient Accounts 650-bed regional medical
center
PROFESSIONAL ACTIVITIES
- Healthcare Financial Management Association; Board of Directors, Officer - San Diego/Imperial Chapter; Board of Directors, Officer - Arizona Chapter; Recipient - Follmer, Reeves and Muncie Awards; Speaker - San Diego/Imperial, Arizona and Southern California Chapters.
- American Guild of Patient Account Management, Member; Speaker - Annual National Institute and San Diego Chapter.
For more information on how our health care business management and consulting services can improve your bottom line, contact Allied Management Group today.
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